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India Journalism

Musk’s Twitter Reinstates Hindu Nationalist Accounts That Disparage Muslims

That’s the headline on my latest story, out Wednesday. It begins:

Twitter Inc. under Elon Musk has reinstated several previously suspended Hindu nationalist accounts that were popular in India, one of its largest markets by users, with human-rights groups saying the move has spurred a resurgence of divisive religious material on the platform.

Some of the accounts that were suspended had been reported for posting hate speech aimed at religious minorities in India, according to groups that reported them. Upon their return in recent weeks, some have tweeted material denigrating Muslims and others.

The tweets include a debunked video that the person who posted it claimed showed a Muslim cleric spitting on rice before serving it to others, another calling Pakistani Muslims “rectums,” and a retweet of a user who called the Quran “the source of all evil.”

The Hindu-majority South Asian nation has deep social and religious divisions that have in the past erupted into fatal religious confrontations, sometimes connected to material spread online. Muslims make up about 14% of India’s population.

Twitter had 41 million users in India as of December, making it the company’s third-biggest market by users after the U.S. and Japan, according to eMarketer, a unit of data and research firm Insider Intelligence.

Twitter didn’t respond to requests for comment.

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Journalism Tech

Twitter Becomes Stage for China Protests Despite Ban by Beijing

That was the headline on a story out Wednesday I wrote with my colleage Selina Cheng. It begins:

HONG KONG—Twitter is banned in China, but it is proving a critical platform for getting videos and images of protests occurring across the nation out to the rest of the world.

China’s robust internet censors have sprung into action to scrub domestic social media of photos and video streams showing demonstrations against harsh Covid restrictions, spurring citizens to circumvent the nation’s Great Firewall.

Twitter has been blocked in China since 2009, but people in the country are able to access it using virtual private networks, or VPNs, which disguise their locations. They can then send material via the platform’s messaging system to a handful of widely followed Twitter users, who in turn broadcast it globally.

One Twitter user who lives outside China and goes by the name of Li Laoshi, or Teacher Li, said he has been receiving more than a dozen messages per second with protest material at some points since public unrest erupted—the same number he used to get a day—so that he could repost them publicly.

“My daily routine is: wake up, post online, and feed my cat,” he said. The goal of the account, created in May 2020, is to record events that are subject to censorship in China, his profile states. It had more than 759,000 followers as of Wednesday, more than triple the number before protests began, according to social-media analytics site Social Blade.

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India Journalism Tech

Twitter Fights India’s Order Compelling the Company to Block Some Tweets

That’s the headline on my newest story, out Tuesday. It begins:

Twitter Inc. said Tuesday it has filed a legal challenge against the Indian government’s orders that the social-media company block some users’ accounts and individual tweets in the country, ramping up a battle over online speech between U.S. tech giants and New Delhi.

In recent weeks, Twitter rendered unviewable in India tweets from a prominent Indian journalist and the founder of a popular fact-checking website, according to a public database of removal requests for online material. The two between them have more than two million followers.

The tweets, from journalist Rana Ayyub and from Mohammed Zubair of the Alt News website, referred to what they called an anti-Muslim climate in the country. Last month, the killing of a Hindu man by two Muslim men who said they were avenging an insult to Islam inflamed religious tensions in the country.

Orders from India’s Ministry of Electronics and Information Technology compelling Twitter to block tweets “demonstrate excessive use of powers and are disproportionate,” according to a summary of the petition viewed by The Wall Street Journal. Twitter said it filed the application for a judicial review of the orders Tuesday in the high court of the state of Karnataka, where the company is registered.

If such orders aren’t followed, Twitter staff in the country could be imprisoned for up to seven years and face a fine, according to the country’s IT Act.

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India Journalism Tech

India Investigates Hacking of Prime Minister Narendra Modi’s Twitter Account

That’s the headline on my newest story, out December 13 with my colleague Rajesh Roy. It begins:

Indian officials are investigating how Prime Minister Narendra Modi’s Twitter account was hacked, with a tweet to his more than 73 million followers falsely saying India was adopting bitcoin as legal tender and distributing it to people in the country.

The account was briefly compromised before being secured, the prime minister’s office said on Twitter. The issue had been escalated to Twitter Inc., and the tweet should be ignored, the office said.

Twitter said its systems weren’t breached in the hack. The company has round-the-clock lines of communication open with the prime minister’s office and secured Mr. Modi’s account “as soon as we became aware of this activity,” a Twitter spokeswoman said. A Twitter investigation showed no other accounts appeared to be affected, she added.

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India Journalism Tech

Indian Police Visit Twitter’s Office After Politician’s Tweet Is Labeled as Misleading

Twitter India

That’s the headline on a story I wrote that run on Tuesday. It begins:

Indian police visited Twitter Inc.’s office in New Delhi to investigate the company’s labeling of tweets from a ruling party spokesman as misleading, the government’s latest move against U.S. tech platforms amid criticism over its handling of the pandemic.

Sambit Patra, a spokesman for Prime Minister Narendra Modi’s Bharatiya Janata Party, in posts last week shared what he said was a document from the main opposition party purporting to show instructions for criticizing Mr. Modi’s handling of the Covid-19 pandemic. India has in recent weeks reported record highs of daily cases and deaths, making it the world’s worst current outbreak.

Twitter appended a label to Mr. Patra’s tweets stating that they contained “manipulated media.” A company policy prohibits the posting of images or videos that Twitter determines may be doctored and could cause harm.

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India Journalism

Me on ‘The Journal’ Podcast Talking India, Covid-19, and Social Media

Journal podcast -- India, Covid, social media

I was on Tuesday’s edition of our “The Journal” podcast talking about my recent story on India, Covid-19, and accusations that the government is censoring social media over its handling of the crisis.

You can listen online here or find it on Spotify, Apple Podcasts, or other services. It was out May 4 and is called “India’s Social Media Crackdown.”

Categories
India Journalism Tech

India Accused of Censorship for Blocking Social Media Criticism Amid Covid Surge

That’s the headline on my newest story, out yesterday. It begins:

India’s government ordered Twitter Inc., Facebook Inc. and Instagram to block about 100 social media posts criticizing its handling of the exploding Covid-19 surge in the country, sparking public anger and allegations of censorship in the world’s most populous democracy.

Officials said the legally binding order was designed to tackle what it called attempts in recent days to spread coronavirus-related misinformation and create panic by posting images of dead bodies taken out of context. Twitter, which received many of the takedown requests, blocked the posts in India, though they remained visible outside the country.

“Certain people are misusing social media to create panic in society,” India’s Ministry of Electronics and Information Technology said in a statement Monday, when asked about the blocks. It didn’t specify which laws were used to issue the orders.

Many people on social media reacted with outrage. They said that the posts and others—some from senior opposition politicians—were political speech, arguing that Prime Minister Narendra Modi hasn’t done enough to curb India’s mammoth coronavirus surge, which shows no signs of slowing down from setting global records.

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India Journalism Tech

India Threatens Jail for Facebook, WhatsApp and Twitter Employees

That’s the headline on my latest story, an exclusive out Friday with my colleague Jeff Horwitz.

It begins:

India’s government has threatened to jail employees of Facebook Inc., its WhatsApp unit and Twitter Inc. as it seeks to quash political protests and gain far-reaching powers over discourse on foreign-owned tech platforms, people familiar with the warnings say.

The warnings are in direct response to the tech companies’ reluctance to comply with data and takedown requests from the government related to protests by Indian farmers that have made international headlines, the people say. At least some of the written warnings cite specific, India-based employees at risk of arrest if the companies don’t comply, according to some of the people.

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India Journalism Tech

Facebook, WhatsApp and Twitter Face New Rules in India

That’s the headline on my latest story, out Thursday. It begins:

India is establishing new rules to govern internet firms like Facebook Inc., WhatsApp and Twitter Inc., a fresh challenge for the American giants in a huge market that is key to their global expansion.

The new guidelines, unveiled Thursday, say that in order to counter the rise of problematic content online like false news and violent material, intermediaries must establish “grievance redressal mechanisms” to resolve user complaints about postings and share with the government the names and contact details for “grievance officers” at the firms. These officers must acknowledge complaints within a day and resolve them within 15.

Social media firms must take down material involving explicit sexual content within 24 hours of being flagged. Firms must also appoint officers and contact people—who live in India—to coordinate with law enforcement agencies and address complaints. Some firms must also help identify the “first originator” of some messages, the rules say.

“We appreciate the proliferation of social media in India,” Ravi Shankar Prasad, India’s minister of electronics and information technology, said Thursday. “We want them to be more responsible and more accountable,” he said.

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India Journalism Tech

Twitter’s High Hopes for India Waver Under Government’s Heavy Hand

2021 02 24twitter india

That’s the headline on my newest story, out Tuesday. It begins:

As Twitter Inc. looks overseas for growth, India stands out as its fastest-growing major market, one filled with opportunity—and increasingly thorny political challenges.

The San Francisco company in recent weeks blocked, unblocked and then blocked again hundreds of accounts in the South Asian nation for posting material New Delhi called inflammatory amid long-running protests by farmers. Twitter’s moves came after the government threatened the company with legal action, which could have resulted in a fine or imprisonment for Twitter executives, if it didn’t remove the handles.

Twitter finds itself in an awkward position, analysts say, as it publicly stands by its commitment to allow individuals to express opinions while also abiding by New Delhi’s increasing assertiveness over social media. Twitter’s balancing act highlights a growing conundrum for social-media companies as they run up against governments in key markets where they seek growth as developed countries become saturated.

“The problem they face is striking the right balance between ideology and being pragmatic,” said Ashutosh Sharma, a New Delhi-based vice president at research firm Forrester. “Should they be taking sides? They have to be consistent.”

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