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India Journalism Tech

India Accused of Censorship for Blocking Social Media Criticism Amid Covid Surge

That’s the headline on my newest story, out yesterday. It begins:

India’s government ordered Twitter Inc., Facebook Inc. and Instagram to block about 100 social media posts criticizing its handling of the exploding Covid-19 surge in the country, sparking public anger and allegations of censorship in the world’s most populous democracy.

Officials said the legally binding order was designed to tackle what it called attempts in recent days to spread coronavirus-related misinformation and create panic by posting images of dead bodies taken out of context. Twitter, which received many of the takedown requests, blocked the posts in India, though they remained visible outside the country.

“Certain people are misusing social media to create panic in society,” India’s Ministry of Electronics and Information Technology said in a statement Monday, when asked about the blocks. It didn’t specify which laws were used to issue the orders.

Many people on social media reacted with outrage. They said that the posts and others—some from senior opposition politicians—were political speech, arguing that Prime Minister Narendra Modi hasn’t done enough to curb India’s mammoth coronavirus surge, which shows no signs of slowing down from setting global records.

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Journalism Tech

Facebook Staff Fret Over China’s Ads Portraying Happy Muslims in Xinjiang

That’s the headline on my newest story, an exclusive that went online Friday and was in Saturday’s print WSJ. It begins:

Facebook Inc. is blocked in China, but Beijing is a big user of the platform to spread its political views to hundreds of millions of people overseas, sometimes via advertisements.

Now, some Facebook staff are raising concerns on internal message boards and in other employee discussions that the company is being used as a conduit for state propaganda, highlighting sponsored posts from Chinese organizations that purport to show Muslim ethnic minority Uyghurs thriving in China’s Xinjiang region, according to people familiar with the matter.

The U.S. and some European governments say Beijing is committing genocide against the Uyghurs, citing a campaign that includes political indoctrination, mass internment and forced sterilizations.

Facebook hasn’t determined whether to act on the concerns, say people familiar with the matter. The company is watching how international organizations such as the United Nations respond to the situation in Xinjiang, one of the people said. The U.N. this week called on firms conducting Xinjiang-linked business to undertake “meaningful human rights due diligence” on their operations.

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Hong Kong Journalism Tech

Facebook Drops Plan to Run Fiber Cable to Hong Kong Amid U.S. Pressure

That’s the headline on my newest story, with my colleague Drew FitzGerald, out Wednesday. It begins:

A Facebook Inc. consortium withdrew its bid to build a new internet conduit between California and Hong Kong after months of pressure from U.S. national-security officials, the latest sign of a deepening rift between the two governments.

The social-media giant told the U.S. Federal Communications Commission in a filing it would withdraw its application to land the Hong Kong-Americas project, known by its abbreviation HKA, pending a new request for “a possibly-reconfigured submarine cable system.”

Facebook and several telecommunications-industry partners first filed for permission to build the fiber-optic cable in 2018. It would have connected two sites in California with branches to Hong Kong and Taiwan.

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India Journalism Tech

India Threatens Jail for Facebook, WhatsApp and Twitter Employees

That’s the headline on my latest story, an exclusive out Friday with my colleague Jeff Horwitz.

It begins:

India’s government has threatened to jail employees of Facebook Inc., its WhatsApp unit and Twitter Inc. as it seeks to quash political protests and gain far-reaching powers over discourse on foreign-owned tech platforms, people familiar with the warnings say.

The warnings are in direct response to the tech companies’ reluctance to comply with data and takedown requests from the government related to protests by Indian farmers that have made international headlines, the people say. At least some of the written warnings cite specific, India-based employees at risk of arrest if the companies don’t comply, according to some of the people.

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India Journalism Tech

Talking India on our Tech News Briefing Podcast

I joined host Amanda Lewellyn on the Monday edition of our Tech News Briefing podcast to talk about my recent story about U.S. tech giants facing new rules in India.

Click through to listen online and or via Apple Podcasts, Spotify and more, or just look for the show wherever you get your to podcasts.

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India Journalism Tech

Facebook, WhatsApp and Twitter Face New Rules in India

That’s the headline on my latest story, out Thursday. It begins:

India is establishing new rules to govern internet firms like Facebook Inc., WhatsApp and Twitter Inc., a fresh challenge for the American giants in a huge market that is key to their global expansion.

The new guidelines, unveiled Thursday, say that in order to counter the rise of problematic content online like false news and violent material, intermediaries must establish “grievance redressal mechanisms” to resolve user complaints about postings and share with the government the names and contact details for “grievance officers” at the firms. These officers must acknowledge complaints within a day and resolve them within 15.

Social media firms must take down material involving explicit sexual content within 24 hours of being flagged. Firms must also appoint officers and contact people—who live in India—to coordinate with law enforcement agencies and address complaints. Some firms must also help identify the “first originator” of some messages, the rules say.

“We appreciate the proliferation of social media in India,” Ravi Shankar Prasad, India’s minister of electronics and information technology, said Thursday. “We want them to be more responsible and more accountable,” he said.

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India Journalism Tech

Twitter’s High Hopes for India Waver Under Government’s Heavy Hand

2021 02 24twitter india

That’s the headline on my newest story, out Tuesday. It begins:

As Twitter Inc. looks overseas for growth, India stands out as its fastest-growing major market, one filled with opportunity—and increasingly thorny political challenges.

The San Francisco company in recent weeks blocked, unblocked and then blocked again hundreds of accounts in the South Asian nation for posting material New Delhi called inflammatory amid long-running protests by farmers. Twitter’s moves came after the government threatened the company with legal action, which could have resulted in a fine or imprisonment for Twitter executives, if it didn’t remove the handles.

Twitter finds itself in an awkward position, analysts say, as it publicly stands by its commitment to allow individuals to express opinions while also abiding by New Delhi’s increasing assertiveness over social media. Twitter’s balancing act highlights a growing conundrum for social-media companies as they run up against governments in key markets where they seek growth as developed countries become saturated.

“The problem they face is striking the right balance between ideology and being pragmatic,” said Ashutosh Sharma, a New Delhi-based vice president at research firm Forrester. “Should they be taking sides? They have to be consistent.”

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India Journalism Tech

India Threatens Twitter With Penalties If It Doesn’t Block Accounts

Twitter India

That’s the headline on my latest story, out Wednesday with my colleague Rajesh Roy. It begins:

India threatened to punish Twitter if it doesn’t comply with a government request to restore a block on accounts connected to tweets about farmers’ protests that the government says are inflammatory.

On Monday Twitter blocked more than 250 accounts from being seen within India following a government request after Indian officials said the tweets could incite violence. The officials singled out the hashtag #ModiPlanningFarmersGenocide, which some Twitter users have been using to bring attention to the government’s crackdown on protesters.

The demonstrations have been going on for more than two months as farmers protest new laws as the first step in removing the government support they rely upon. New Delhi says the laws will help farmers and consumers by modernizing and streamlining the agricultural supply chain.

The blocking of the accounts on Monday, which included some respected news organizations and political activists, triggered an outcry on Twitter.

Twitter reversed the ban within 12 hours, saying the tweets in question should be allowed as part of free speech. The company said protecting public conversation and transparency was fundamental to its work.

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Journalism Tech

After Myanmar Coup, Facebook Removes National Military TV Network’s Page

Facebook in Myanmar

That’s the headline on an exclusive story I wrote, out Tuesday. It began:

Facebook Inc. banned a Myanmar military television network page following Monday’s coup, the social media giant’s latest move in a country where its platform has been connected in previous years to physical violence.

A page for the television network has since at least early last year posted photos that publicize efforts of the nation’s military, drawing likes from more than 33,000 people, before it was removed late Monday. Facebook first removed the Myawaddy television network from its platform in 2018 as part of a crackdown on hundreds of pages, groups and accounts—some tied to Myanmar’s military—that it said had abused its services, but a page promoting the station later reappeared.

After The Wall Street Journal asked Monday why the Myawaddy page was operational given its earlier ban, Facebook removed it and it now displays a message saying “This Page Isn’t Available.”

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Journalism Tech

Dropping WhatsApp? Nostalgia Drives Users to ICQ

ICQ

That’s the headline on my newest story, an offbeat piece — an A-hed, in Wall Street Journal parlance — with my colleague Joyu Wang. It went online yesterday and is on today’s front page. (The print headline: “Wariness of WhatsApp Sends Users on a Nostalgia Trip.”)

It begins:

HONG KONG — WhatsApp users around the world who are worried about the company’s shifting policy on data privacy are flocking to rival messaging apps such as Signal and Telegram.

In Hong Kong, some are choosing an alternative that reminds them of their childhood—before algorithms, Big Tech and viral misinformation.

ICQ was a pioneering, mid-1990s internet messaging service then used on bulky PCs on dial-up. It was a precursor to AOL Instant Messenger, and was last in vogue when the TV show “Friends” was in its prime and PalmPilots were cutting edge.

It’s been modernized over the years, and now is an app for smartphones. Lately it has skyrocketed up Hong Kong’s app charts, with downloads jumping 35-fold in the week ending Jan. 12.

“It recalls my childhood memories,” said 30-year-old risk consultant Anthony Wong, who used ICQ when he was in grade school. He has since connected with more than two dozen friends on the platform after some bristled this month at a privacy policy update by WhatsApp that would allow some data to be stored on parent Facebook Inc.’s servers.

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My previous A-heds have been about a globe-trotting McDonald’s food blogger and the phenomenon in India of “good morning” messages.