Categories
Journalism Singapore

Uber Rented Defective Cars in Singapore: Our Page 1 Story

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I’m late in mentioning this as I’ve been on the road for a few weeks — and if you follow me on Twitter, Instagram or Facebook this may be old news — but I wanted to link to a page 1 story I wrote with colleagues that ran earlier this month.

The headline: “Smoke, Then Fire: Uber Knowingly Leased Unsafe Cars to Drivers.” And the dek: “Chasing breakneck growth, the ride-hailing giant bought Honda SUVs in Singapore subject to a recall — then one caught fire.”

The piece begins:

Uber driver Koh Seng Tian had just dropped off a passenger in a residential neighborhood in Singapore when he smelled smoke in his Honda Vezel sport-utility vehicle. Flames burst from the dashboard, melting the interior and cracking a football-sized hole in his windshield.

Mr. Koh walked away unhurt, according to the accident report filed with authorities. But the fire this January caused panic at Uber Technologies Inc.

The ride-hailing company had rented the Vezel to Mr. Koh after Honda Motor Co. recalled the model in April 2016 for an electrical component that could overheat and catch fire.

Uber managers in Singapore were aware of the Honda recall when they bought more than 1,000 defective Vezels and rented them to Mr. Koh and other drivers without the needed repairs, according to internal Uber emails and documents reviewed by The Wall Street Journal and interviews with people familiar with Uber’s operations in the region.

Click through to see some images and read the rest.

The story was followed by news outlets across the globe, including Bloomberg, Reuters, USA TODAY, CNBC, CNN, Quartz, Axios and more.

Categories
Newley's Notes

💯 Newley’s Notes 100: Grab, Mobike Scoops; teleporting photons; gorgeous goats

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Edition 100 — yes, 100! — of my email newsletter, Newley’s Notes, went out last week.

To subscribe, simply enter your email address at this link. It’s free, it’s fun, it’s brief, and few people unsubscribe.


Hi, friends. Welcome to the latest issue of Newley’s Notes, a newsletter in which I share my Wall Street Journal stories, other writings, and links about tech and life.

Amazingly, this is the 100th edition of Newley’s Notes. The first one went out on Feb 15, 2015. Time flies! Thanks, as ever, for reading.

❤️ Note: If you like NN, please forward this to a friend or click at the bottom to share on Twitter and Facebook. #SharingIsCaring

📝 What I Wrote in The WSJ

Uber Rival Grab in Talks for Up to $2 Billion from SoftBank, China’s Didi – a scoop with my colleagues Liza Lin and Julie Steinberg. Singapore-based Grab is set to get a new influx of cash, fueling its quest to win Southeast Asia. The story was followed by many outlets.

China Bike-Sharing Titan Mobike Sets Sights on Washington, D.C. – another exclusive with my colleague Liza Lin.

💬 What I Wrote at Newley.com

  • New: Get iOS Alerts for My WSJ Stories – Want to get an iOS alert whenever my new stories go live? Of course you do. Click on the link to find out how. (TL;DR: select the plus sign next to my byline from within the new iOS app.)

📲 5 Must-Reads in Tech

  1. The untold story of Google’s academic influence. A piece by my colleagues Brody Mullins and Jack Nicas based on public records requests showing ways the search giant finances research papers to “defend against regulatory challenges of its market dominance.”
  2. Will “beam me up” one day be possible? Scientists in China have for the first time teleported a photon particle from earth to a satellite.

  3. U.S. folks: You stoked for the upcoming total solar eclipse? Here a handy map to find out where it’ll be most visible. It happens on Aug. 21.

  4. Can Google, Facebook and Amazon be stopped? In a much-discussed WSJ essay, author Jonathan Taplin says powerful U.S. tech giants are remaking the economy and the nature of work, and are now poised to dominate artificial intelligence. Will the government or others do anything about their power?

  5. J. M. Coetzee once wrote poems in computer code. The Nobel Prize winning South African novelist was a programmer in the 1960s, and a researcher at King’s College London made the discovery while examining his papers.

💫 1 Fun Thing

  1. A photographer took formal portraits of goats. And the pics are effing amazing. “They’re treated as if they were customers in a small-town photo studio,” said the Langley, Washington-based photographer. (Thanks, Anasuya!)

What’d I miss? Send me links, rants, raves, juicy news scoops and anything else. Thanks for reading, amigos.

Fist bump 👊 from New Delhi,
Newley

Categories
Journalism

New: Get iOS Alerts for My WSJ Stories

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Last week we launched a new version of The Wall Street Journal iOS app. (If you don’t have it yet, just update it in the App Store from your device.)

One of the cool new features: the ability to receive alerts for new stories from specific reporters (ahem, like me, or any of my colleagues!).

To sign up, just click on my name in the byline of a story.

To do that, open up the new app and:

  1. search for “Newley,”
  2. click on one of my stories
  3. scroll down to my name in the byline
  4. click the plus sign

Once you do that, the screen will look like this:

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Then you’ll get an alert like the one at the top of this post whenever one my new stories goes live.

Enjoy!

Categories
India Journalism

International Students Avoid Red States

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That’s the gist of a story I wrote with my colleague Doug Belkin in Chicago. It begins:

International students accepted to U.S. schools are planning to enroll at a similar rate as last year in most areas except the southern part of the country, especially Texas, according to data from 165 U.S. colleges and universities.

I spoke with one student here in New Delhi, as you’ll read, who said he really wanted to apply to Rice University in Texas. But his parents would’t let him — due to the state’s liberal gun laws.

You can also hear me on our What’s News podcast discussing the piece.

Categories
India Journalism Tech

Our Facebook Live Video On Apple and India

Last week my colleague Eric Bellman and I conducted a live Facebook chat on Apple’s big gamble on India.

The video is embedded above and on The WSJ Facebook page here.

Eric and I discuss India’s promise as the second biggest smartphone market after China (hundreds of millions of people are getting online for the first time on low-cost smartphones), what Apple’s been doing to make strides here (assembling phones locally for the first time, working to open its own official stores, trying to boost the iOS ecosystem, etc.) and the challenges it faces (the biggest: price).

Enjoy.

And for more, see a couple of our recent stories:

Categories
India Journalism Tech

Photos: iPhones, Assembled-in-India, are Here

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I tweeted this on Friday and wanted to share it here as well: as we reported last month, the first-ever assembled-in-India iPhones are a reality.

Here’s a closer look at a couple of images of SE models I snapped at two shops recently here in New Delhi.

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For more on the wider context, see our story Thursday on Apple’s push in India. The headline: “Apple Scraps Like an Underdog in Second Biggest Mobile Market.”

Categories
Newley's Notes

Newley’s Notes 97: Apple’s India Bet; Uber Post-Kalanick; Free, Beautiful Ebooks

2017 06 26 sandstone

Edition 97 of my email newsletter, Newley’s Notes, went out on Friday.

To subscribe, simply enter your email address at this link. It’s free, it’s fun, it’s brief, and few people unsubscribe.


Hi, friends. Welcome to the latest issue of Newley’s Notes, a newsletter in which I share my Wall Street Journal stories and other writings, along with links about technology, business and life.

It’s been a busy week. But before we get going, a heads up that my colleague Eric Bellman and I will be doing a Facebook Live at 10:30 p.m. Eastern time Monday, which is 8 a.m. Tuesday India time. Join us! Details are here. We’ll be discussing…

📝 What I Wrote in The WSJ

…This story: Apple Scraps Like an Underdog in Second Biggest Mobile Market. Here in India, where Apple has just a tiny market share, it’s trying to build brand awareness using some interesting tactics, my colleagues and I report. (Related Tweet I posted today: Photographic confirmation of our scoop last month that the first-ever assembled-in-India iPhones are a reality.)

CEO’s Resignation Is the Least of Uber’s Problems in Asia. Following Travis Kalanick’s departure, my colleagues and I examined how the world’s most valuable startup is doing in Asia. The upshot: a potentially distracted Uber could lose ground to the likes of Ola in India and Grab and Go-Jek in Southeast Asia.

India’s Hike Brings Mobile Payments to Its Messaging App. WhatsApp’s rival here is looking to tap into the fast growth of mobile wallet usage following last year’s cash crunch.

💬 What I Wrote at Newley.com

Weekend Sketching: Pen and Ink is Therapeutic. Just a few pics of some scribbling during my downtime.

📲 5 Must-Reads in Tech

1. Why Uber’s Kalanick quit. My colleague Greg Bensinger has details on how and why it all went down. Meanwhile Axios’s Dan Primack reports that more than 1,000 Uber staff want him to return.

2. Samsung: doubling down on South Carolina? My colleague Tim Martin reports that the South Korean titan is in talks to plow $300 million into a factory in Newberry, S.C.

3. Facebook has a new mission, according to founder Mark Zuckerberg. It’s no longer to “connect the world.” Rather, he wants to give “people the power to build community and bring the world closer together.” That means more focus on Facebook groups.

4. Tesla: creating its own streaming music service? Would that even be a good idea? Recode has more.

5. Sweden has a museum of technological flops, celebrating everything from Crystal Pepsi to disposable DVDs. As Liz Lemon would say, I want to go to there.

💫 1 Fun Thing

1. Beautiful, free, public domain ebooks. A new project called Standard Ebooks is a boon for digital book lovers.

What’d I miss? Just hit reply to send me links, rants, raves, juicy news scoops and anything else.

Thanks for reading.

❤️,
Newley

Categories
India Journalism Tech

India’s WhatsApp Rival Launches Mobile Payments


That’s what I wrote about in this story today, which begins:

India’s biggest local messaging app, Hike Ltd., has beaten Facebook Inc.’s WhatsApp into the country’s booming mobile-payments business.

Hike on Tuesday launched free bank-to-bank and mobile-wallet payments for its roughly 100 million users, meaning people can quickly send money to one another via the company’s smartphone app.

“We are the first to bring payments to a messaging app in India,” Hike’s founder and chief executive, Kavin Bharti Mittal, said at an event in New Delhi.

For more on Hike, see my story from last year, when they raised $175 milion from China’s Tencent and others.

Categories
Misc.

Weekend Sketching: Pen and Ink is Therapeutic 

After sketching in pencil the other weekend — and toiling forever to get the angles right — I decided to ditch the graphite this time and go straight to pen and ink. 




It felt liberating. 

With ink, provided you don’t put down any pencil lines first, you have to just commit and draw. There’s much less belaboring of every little detail. 

There’s probably a metaphor for life in there somewhere. Stop tweaking and trying to be perfect and just get it done already. 

Categories
Newley's Notes

📨 Newley’s Notes 96: Amazon Buys Whole Foods (!), Tech News from HK, Rise of Cold Brew Coffee

2017 06 18wood

Edition 96 of my email newsletter, Newley’s Notes, went out on Saturday.

To subscribe, simply enter your email address at this link. It’s free, it’s fun, it’s brief, and few people unsubscribe.


Hi, friends. Welcome to the latest issue of Newley’s Notes, a newsletter in which I share my Wall Street Journal stories and other writings, along with links about technology, business and life.

Apologies for not sending NN last week. I was in Hong Kong covering our WSJ D.Live Asia 2017 conference, a gathering of tech luminaries (and humble reporters) from across Asia. More on that below.

Meanwhile, the weather here in Delhi – normally sweltering this time of year – has taken an unexpectedly pleasant turn, with temps dropping and air pollution clearing up. Fingers crossed it lasts. It’s a nice break.

📝 What I Wrote in The WSJ

Use of H1B Visas Fell Before Donald Trump’s Critiques of Program – a story with my colleague Laura Meckler.

Samsung Plans Fresh India Investment as It Looks to Upset Apple’s Cart – a story with my colleague Tim Martin on how the world’s biggest smartphone maker is shelling out $760 million to double its production capacity here, where it’s battling Apple.

– From D.Live Asia, I wrote about how Indonesian motorbike hailing startup Go-Jek claims it’s beating its rivals there, and how Singapore-based startup Grab is fighting for riders across Southeast Asia. Here are more of our stories from the conference.

📲 5 Must-Reads in Tech

1. Amazon is buying Whole Foods for $13.7 billion. The blockbuster deal, as my WSJ colleagues wrote yesterday, transforms Amazon into “a major player in the bricks-and-mortar retail sector it has spent years upending.” They write (all emphasis mine):

The acquisition, Amazon’s largest by far, gives it a network of more than 460 stores that could serve as beachheads for in-store pickup and its distribution network. It would make Amazon an overnight heavyweight in the all-important grocery business, a major spending segment in which it has struggled to gain a foothold because consumers still largely prefer to shop for food in stores.

For more, here’s Brad Stone, author of the excellent book “The Everything Store: Jeff Bezos and the Age of Amazon”:

In a sense, the surprising deal is preordained by his mission to construct the everything store: A company that delivers everything to everyone, at the best possible price and within the shortest amount of time.

And:

Grocery is an $800 billion market in the U.S., still largely untouched by the internet and resistant to change. Whole Foods itself has a well-established brand and high-income demographic that maps well to Amazon’s own customer base, and in particular its Amazon Prime subscription service, with an estimated 80 million members.

2. Walmart’s acquiring Bonobos for $310 million. The purchase of the menswear site shows how the retailer’s pushing into fashion.

3. A woman who was raped by an Uber driver here in India sued the company’s top execs in the U.S. She says they violated her privacy by disclosing her medical records, as a WSJ colleague reported. And if you missed it earlier: Founder Travis Kalanick is taking a leave of absence after a string of scandals.

4. The iPhone’s origin story. Ten years after the device was unveiled, Motherboard’s Brian Merchant has a new book out called “The One Device.” Here’s an excerpt.

5. Why cold-brew coffee is taking over the world. Okay, not exactly a high tech story, but one about tech(nique), coffee brewing, and business.

💫 1 Fun Thing

1. TuneFind.com. Wondering what that cool song was on that TV show or movie you just saw? This site provides the answer.

What’d I miss? Just hit reply to send me links, rants, raves, juicy news scoops and anything else.
Thanks for reading.

❤️,

Newley