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Journalism Tech

Amazon Sues Administrators of More Than 10,000 Facebook Groups Over Fake Reviews

That’s the headline on a story I wrote Tuesday. It begins:

Amazon.com Inc. said it filed a lawsuit against the administrators of what it says are more than 10,000 Facebook groups used to coordinate fake reviews of Amazon products.

Those in charge of the Facebook groups solicit the reviews for items ranging from camera tripods to car stereos in exchange for free products or money, Amazon said in a statement.

The activity, which is against Amazon’s rules, occurs across Amazon’s stores in the U.S., U.K., Germany, France, Italy, Spain and Japan, the company said. Such bogus reviews are typically used to boost products’ ratings and increase the likelihood customers buy them.

The lawsuit represents “proactive legal action targeting bad actors,” Amazon Vice President Dharmesh Mehta said.

My colleague Nicole Nguyen wrote last year about the problem of inauthentic reviews on Amazon.

And she has a new story out Wednesday, in the wake of Amazon’s suit, with tips on spotting fake reviews.

Categories
Journalism Tech

Facebook Parent Meta Details Human-Rights Efforts

I’m late in sharing it here, but that’s the headline on a story I wrote last week with my colleague Salvador Rodriguez. It begins:

Facebook parent Meta Platforms Inc. released its first annual report Thursday on the effect its services have on global human rights, highlighting its efforts to combat challenges including human trafficking, the spread of misinformation and attacks on election integrity.

Facebook’s global operations are drawing scrutiny from rights groups and regulators. While user growth has stalled in rich countries, it continues to expand internationally, especially in populous, developing markets.

You may recall I wrote in November about Facebook’s India human rights impact assessment, a separate report that was commissioned some time ago. Rights groups told me they believed Facebook was trying to stifle it.

This newest report contains a summary of the India HRIA. The HRIA was done by a law firm Facebook commissioned to do the work. Facebook says it has no plans to release the HRIA in its entirety.

That’s drawn more criticism from groups that contributed to the HRIA. One called Facebook’s decision “deeply disappointing.”

You can read Facebook’s full human rights report on their website here. The India material begins on page 57.