Ann Friedman’s Visual Guide to Dealing with Criticism

2015 07 22 matrix

Journalist Ann Friedman created this excellent graphic, which she calls the “Disapproval Matrix.” It helps determine how you should deal with criticism based on who’s giving it.

As she writes:

The general rule of thumb? When you receive negative feedback that falls into one of the top two quadrants—from experts or people who care about you who are engaging with and rationally critiquing your work—you should probably take their comments to heart. When you receive negative feedback that falls into the bottom two quadrants, you should just let it roll off your back and just keep doin’ you.

Sounds like good advice to me.

Published by Newley

Hi. I'm Newley Purnell. I cover technology and business for The Wall Street Journal, based in New Delhi. I use this site to share my stories and often blog about the books I read, tech trends, sports, travel, and our dog Ginger. Join the growing group of readers who get my weekly email newsletter.

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