Question Box: Connecting People in Rural India to the Web

Question Box is a simple means for allowing people living in rural India to access the Web:

Question box is a simple telephone intercom. Its purpose is to connect people to the Internet. It requires no literacy or computer skills.

Users place a free call by pushing the green button. They connect to an operator sitting in front of an Internet-enabled computer.

Users ask the operator questions. The operator goes online and finds their answers, translating them into the local language. The operator also sends & receives emails on the caller’s behalf.

In the near future, users will be able to call the operator directly from their telephones.