Question Box

Question Box: Connecting People in Rural India to the Web

Question Box is a simple means for allowing people living in rural India to access the Web:

Question box is a simple telephone intercom. Its purpose is to connect people to the Internet. It requires no literacy or computer skills.

Users place a free call by pushing the green button. They connect to an operator sitting in front of an Internet-enabled computer.

Users ask the operator questions. The operator goes online and finds their answers, translating them into the local language. The operator also sends & receives emails on the caller’s behalf.

In the near future, users will be able to call the operator directly from their telephones.

Published by Newley

Hi. I'm Newley Purnell, a journalist covering technology and business for The Wall Street Journal, based in New Delhi. I use this site to share my stories and often blog about the books I read, tech, sports, travel and more. Join the growing group of readers who get my email newsletter.

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