http://newley.com/2005/08/12/the-financial-implications-of-web-usability/ A blog about Thailand, journalism, travel, technology and more Thu, 11 Mar 2010 05:33:52 -0800 http://wordpress.org/?v=2.9.2 hourly 1 http://newley.com/2005/08/12/the-financial-implications-of-web-usability/comment-page-1/#comment-439 Newley Thu, 18 Aug 2005 13:26:15 +0000 http://newley.com/2005/08/12/the-financial-implications-of-web-usability/#comment-439 Hi, Melissa and Laura. Thanks for your feedback -- it's good to hear that you had a good experience with the Rice to Riches site. As I said, my buddy claims it's a fabulous product. My opinion, though, is that if even one potential customer (i.e. my friend Benny) finds the site too complicated, then that's a big problem. I suppose in Web design you always have to strike a balance between good/cool graphic design and ease of use. I feel strongly that ease of use is by far the most important component to consider when building a Web site. Hi, Melissa and Laura. Thanks for your feedback — it’s good to hear that you had a good experience with the Rice to Riches site. As I said, my buddy claims it’s a fabulous product. My opinion, though, is that if even one potential customer (i.e. my friend Benny) finds the site too complicated, then that’s a big problem. I suppose in Web design you always have to strike a balance between good/cool graphic design and ease of use. I feel strongly that ease of use is by far the most important component to consider when building a Web site.

]]> http://newley.com/2005/08/12/the-financial-implications-of-web-usability/comment-page-1/#comment-436 Melissa & Laura Thu, 18 Aug 2005 03:10:06 +0000 http://newley.com/2005/08/12/the-financial-implications-of-web-usability/#comment-436 Ok, just to present the other side of things. As you rightly claim, Rice to Riches (the nameless restaurant about which you wrote) does have a phenomenal product, however we beg to differ on the usability of the website. Both Laura and myself, on separate occasions navigated the site quite simply and successfully purchased, a much appreciated gift of rice pudding. In fact, one of the rice pudding recipients subsequently visited the site and also found it delightful. We just want to present an opposing viewpoint on www.ricetoriches.com. Ok, just to present the other side of things. As you rightly claim, Rice to Riches (the nameless restaurant about which you wrote) does have a phenomenal product, however we beg to differ on the usability of the website. Both Laura and myself, on separate occasions navigated the site quite simply and successfully purchased, a much appreciated gift of rice pudding. In fact, one of the rice pudding recipients subsequently visited the site and also found it delightful. We just want to present an opposing viewpoint on http://www.ricetoriches.com.

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